Whidbey Health Patient Portal - My Patient Portal is a FREE online service that helps you manage your health information anytime, anywhere.
If you haven't been found by an Island Health provider or don't have an email address on file, your provider's office can help you set up your next appointment.
Whidbey Health Patient Portal
To access your spouse's or children's health records, please download and complete this proxy access form and email it to portalsupport@islandhospital.org or return it to the office of your supplier.
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Have you watched our video but still need help with our portal? Sign up for a private support visit where you can get help with your device from one of the Island Health Portal Pros.
Mani offers Island Health and IH clinic patients free, secure online access to their personal health information and portions of their medical records from anywhere all with internet connection (computer, tablet or smartphone). This allows patients to actively participate in their health care at any time, day or night, that is convenient for them. With me, patients can:
In addition, Island Primary Care, M Ave. (formerly AFM) and Island Primary Care, 24th St. Patients (formerly FMA) can:
Signing up for me is easy! There are two options for creating my account. A valid email address must be on Island Health's register before anyone can register.
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Option 1: Patients can create their My Account on any device (computer, tablet or smartphone) by visiting the Island Health website at www. and click on my link and go to "Create my account".
You can email us at portalsupport@islandhospital.org or call Island Health at (360) 299-1385. Our staff is available to assist Monday through Friday from 8:00 a.m. to 4:30 p.m.
For technical (non-medical) questions, patients can click the "Contact Us" link on the portal and send a message to a support person.
Lab results will be available after your provider reviews them, which takes 2-4 days.
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Your message is transferred to the portal once signed, which usually happens within 7-10 days (some messages may take longer). Reports available on the portal: CT, echocardiography, mammography, MRI, nuclear medicine, radiology and ultrasound.
Contact your primary care provider directly if any information about me is incorrect. They will ensure that your medical records are accurate.
Yes, it's called proxy access, and it allows a parent, spouse, family member, or friend to log into the patient's My Account and view their information. When proxy access is granted, you can select the "Change Person" button in the upper right corner of my page to choose from the patients you can access.
To request proxy access, please complete this form to allow others to access the proxy server and email portalsupport@islandhospital.org or mail the form to your provider's office.
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In accordance with state and federal guidelines, once your child reaches the age of 13, your access to My Account will be terminated. Your child can now sign up for their account and fill out the necessary forms to grant you proxy access.
No, each adult must have their own My Account. However, your spouse can give you permission to access my.
If lab or diagnostic tests were performed outside of Island Health, they will not appear on my portal unless you send a copy to your provider for review. If they were checked in your chart, they can be found in the Health Record > Documents > Results section of the portal. Immunizations administered outside of Island Health are the same, found in Health Record > Documents > Medical Profile if a copy has been provided to your provider.
Click on "Forgot your password?" link on the login screen to reset your password. You will be asked to enter your ID and email address. An email will be generated with further instructions.
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Click on "Forgot Login ID?" link on the login screen. You will be prompted to enter your email address. An email will be generated with further instructions.
Yes! We take great care to ensure the security of your health information. Access to My Information is controlled by your personal ID and password. Unlike regular email, communicating via my is a secure way to send messages to your service provider.
To protect your privacy and the security of your health information, you will be automatically logged out of my account after 30 minutes or more of inactivity.
This is for your protection. Once you're logged in to My Account, use the portal's navigation button (ie Home). Using the back or forward buttons on your browser will take you to the portal.
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Island Health offers an Application Programming Interface (API) that allows you to download health information to the application of your choice. If you are interested in using the application, please contact 360.299.4268 to determine if your application meets the technical requirements.
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